Christmas Opening Hours

Monday, December 23rd:

• Helpdesk support closes at 13:00
  

Tuesday, December 24th, Wednesday, December 25th, and Thursday, December 26th:

• All operations are closed
  

Friday, December 27th:

• Remote Helpdesk support resumes from 10:00 to 17:00
  

Monday, December 30th and Tuesday, December 31st:

• Remote Helpdesk support from 10:00 to 17:00
  

Thursday, January 2nd:

• Normal support hours resume
  

  
  
  
  

Note:

• Any callouts required during Christmas hours will be billed at the out-of-hours rate detailed in the SLA.